Shipping Policy

Last updated: July 1, 2026

How Our Orders Work

Lake Erie Clothing Co. is a print-on-demand store. Every item is made to order and fulfilled by our production partner, Printify. This means your order goes through two distinct stages: production and shipping.

We do not maintain a warehouse or ship pre-made inventory. Your item is printed, inspected, and packaged specifically for your order before it ever leaves the facility.


Production Time

Production begins after your payment clears. Most orders are produced and ready to ship within 2–7 business days. Production time can vary based on the item type, print technique, and current fulfillment facility volume.

Orders placed on weekends or federal holidays begin processing on the next business day.


Shipping Times

Shipping time is separate from production time. Once your order ships from the Printify fulfillment facility, estimated delivery windows are:

Destination Estimated Shipping Time
United States 3–8 business days
Canada 10–20 business days
United Kingdom 5–10 business days
European Union 5–15 business days
Australia / New Zealand 10–20 business days
Rest of world 10–30 business days

These are estimates, not guarantees. Carrier delays, customs processing, and high-volume periods (holidays, etc.) can extend delivery times beyond these windows.

Total estimated time to delivery = production time + shipping time.


Shipping Carriers

Orders ship via USPS, UPS, FedEx, or DHL depending on your location and the fulfillment facility handling your order. The carrier is selected automatically at the time of fulfillment.


Tracking

You will receive a shipping confirmation email with a tracking number once your order ships. Tracking information may take 24–48 hours to update in the carrier’s system after you receive this email.

If you did not receive a tracking email, check your spam folder or contact us at hello@lakeerieclothing.com.


Order Processing

  • Orders cannot be modified or cancelled after production has begun.
  • Address changes must be requested immediately after placing your order. Once an order enters production, the shipping address cannot be changed.
  • If you enter an incorrect shipping address and the package is returned or lost, we are not responsible for the cost of reshipping.

International Orders and Customs

International customers are responsible for any customs duties, import taxes, or fees charged by their country. These charges are not included in our prices or shipping fees and are collected by your local customs authority. We have no control over these charges and cannot predict their amount.


Lost or Delayed Packages

If your tracking shows a package as delivered but you have not received it:

  1. Check with neighbors and any secure locations at your address.
  2. Wait 1–2 business days — carriers occasionally mark packages as delivered a day early.
  3. Contact your local post office or carrier with your tracking number.
  4. If the package cannot be located, contact us at hello@lakeerieclothing.com and we will work with Printify to investigate.

We are not responsible for packages lost due to an incorrect address provided at checkout.


Contact

For shipping questions, email hello@lakeerieclothing.com with your order number.